FAQs

The weather’s not looking great – is my workshop still going ahead?

Yes! A bit of rain never stopped us. We’ll be largely under cover from the trees, but please bring a waterproof. If we feel the weather is so bad that it impacts the safety of our guests, we will let you know beforehand and you will be offered alternative dates to book on.

 

Is there a minimum number of people that need to attend?

We do everything we can to run our experiences in a way that is fun and engaging for you. Therefore, some of our experiences are subject to a minimum headcount. If this is the case, this will be advertised on the relevant experience page. In the event that the minimum is not reached, you will be offered the opportunity to either reschedule or your money back. We will always give you at least a week’s notice before rescheduling.

 

What do I wear?

Unless specified otherwise, we recommend you wear old clothes you don’t mind getting dirty. We’re located in woodland, and it can get a bit muddy. If you’re joining us for Campfire Cooking, your clothes will also get smoky – but you will be given an apron to stop any food splashes.

 

Can I do Campfire Cooking if I have special dietary requirements?

The first thing to note here is that the objective of the course is to teach you to cook on a campfire. Whether or not you eat the food you have made is completely up to you. That said, before you attend, everyone is asked to fill out a short form to let us know of dietary requirements. So, if you’re pescatarian, vegetarian or vegan, or have any allergies, we can make sure suitable food is bought in for the day. We will be completely transparent with our lists of ingredients, but of course there can be no guarantee that all food and equipment can be 100% allergen-free. There is no obligation to consume the food provided and the responsibility for that choice is yours alone.

 

Is it safe to cook on a campfire?

Cooking on a campfire is completely safe, as long as you do it right! You will be given a full Health, Hygiene & Safety briefing before we start, and full support in building and cooking on your fire. As stated above, it is your choice whether you consume the food you have prepared.

 

I’ve never done anything like this before – will I be able to keep up?

Our Course Leaders are experienced in their fields, and will always be there to help our guests regardless of level. We want to make our experiences open for everyone, so if you’re a complete newbie or have done similar things before, there will be lots of great stuff for everyone.

 

How do I get there?

Please see our ‘Contact Us’ tab for directions

 

I’ve had a change of circumstances and can’t make it anymore – what do I do?

We know that sometimes life can take unexpected turns, and we want to make sure that if this happens, you don’t miss out. If you find out you can no longer attend an experience you’ve booked, please let us know as soon as possible and we will give you gift vouchers to use towards rebooking yourself on another date. If your experience is less than 14 days away, we will give you gift vouchers worth half its value to use towards another date.

 

Is there a toilet on site?

Yes.

 

Is BackWoods accessible?

There are no steps on site, however some doorways are narrow and have a raised threshold which can be difficult for wheelchair users to navigate. Due to our location, the ground is uneven in places and can become muddy in bad weather. Our toilets are not currently fully wheelchair accessible (but watch this space…)

We will always do what we can to make our experiences comfortable and enjoyable for everyone. Please get in contact if you would like to ask us any questions about our facilities and site.

 

Can I book an experience for a group?

If you are looking to book for a group of 6 or more, please get in contact with us by emailing [email protected] We are able to offer unlisted dates for groups subject to availability.

 

I can’t make any dates listed, can I request another date?

Absolutely – drop us an email at [email protected] and we will see what we can do.

 

Want to know more?

Take a look at our Instagram page to see what you can expect from a BackWoods experience